Why Your E-Commerce Provider Might be Falling Short of the Mark

The world of online e-commerce is one of the fastest growing and most dynamic marketplaces in existence. While at one time solely allocated to larger firms such as eBay, countless freelancers and entrepreneurs are now beginning to appreciate the opportunities at their disposal. This has prompted in influx of smaller startup firms into the sector and some aspiring individuals have enjoyed incredible levels of success. Still, there are times when a bit of change is required if you hope to keep things running smoothly. Some of these can be quite obvious such as product rotation or VIP discounts. However, others are more elusive and harder to spot. How are you to know if your current e-commerce provider should be changed? What options exist and how can you make the best decision? These important questions deserve further attention. 

migrating from Magento 

Telltale Signs that a Change is Warranted

Even a well-oiled machine will require a few adjustments from time to time. Much like regularly servicing a car engine, the best way to avoid costly problems is to take a proactive approach if you suspect that something is amiss. How does this translate into the world of online e-commerce? Here are a handful of signals that your current package is not performing at optimal levels:

  • You have noticed a steady decline in sales.
  • Levels of customer satisfaction have dropped.
  • The ranking of your website has fallen.
  • Your clickthrough rates are lower than in the past.

Of course, there can be many reasons why such situations are occurring. It is still an undeniable fact that outdated e-commerce software will often play an important role. Let’s go one step further and assume that your third-party provider has been determined to be the ultimate cause of the problem. What will you need to take into account during an upgrade?

What to Look for in Advance

The first step is to weigh the pros and cons associated with walking away from your provider. For example, many businesses have begun migrating from Magento to more versatile platforms which are able to concurrently grow with their businesses. However, keep in mind that the transition can sometimes be difficult; particularly if the new software is incompatible with legacy systems. The last thing you want is to be placed in a position that causes you to lose revenue as a direct result of such changes. So, research ahead of time in order to discover which service providers have obtained the highest ratings from their customers.

migrating from Magento 

Changing an e-commerce provider can represent a big step in the evolutionary process of any business. However, these digital “growing pains” are absolutely essential if you hope to remain one step ahead of the curve. Much like choosing a web host, you will need to take many variables into account if you hope to make an appropriate and well-informed choice. Determine the needs of your business as well as what you expect in the future, as the answers will become much clearer.


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